This Privacy Policy explains how supplic.com (referred to as “the Site,” “we,” “us,” or “our”) gathers, uses, and shares your personal information when you visit, use our services, make a purchase from supplic.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). The terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.
Agreement to Privacy Policy
By accessing or using the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please refrain from using or accessing any of the Services.
Updates to This Privacy Policy
We may revise this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any other required steps as per applicable law.
Information Collection and Use
Information We Collect and How We Use It
Over the past 12 months, we have collected your personal information from various sources to provide our Services. The type of information collected depends on how you interact with us.
Direct Information:
Contact details: name, address, phone number, email.
Order details: name, billing and shipping addresses, payment confirmation, email, phone number.
Account details: username, password, security questions.
Shopping data: items viewed, added to cart or wishlist.
Customer support information: messages and communications with us.
Cookies and Usage Data:
We automatically collect information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This includes device information, browser details, network connection information, IP address, and other interactions with the Services.
Third-Party Information:
Information from vendors and service providers, such as Shopify and payment processors, who collect payment details to process orders and provide products or services.
Purpose of Information Use
We use your information to:
Communicate and provide the Services.
Comply with legal obligations.
Enforce terms of service.
Protect the Services and our rights.
Disclosure of Personal Information
We may share your personal information with:
Vendors and service providers (e.g., IT management, payment processing, customer support).
Business and marketing partners, including Shopify.
Affiliates within our corporate group.
As required by law or in connection with a business transaction.
User Generated Content
Any content you submit in public areas of the Services will be public and accessible to anyone. We are not responsible for the privacy or security of information you make publicly available.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Review their privacy policies for more information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, contact us to request deletion.
Security and Retention
We implement security measures to protect your information but cannot guarantee “perfect security.” Retention of your information depends on various factors, including the need to maintain your account or comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have rights such as:
Accessing your personal information.
Requesting deletion or correction of your information.
Receiving a copy of your information (portability).
Restricting the processing of your information.
Withdrawing consent for information processing.
You can exercise these rights by contacting us. We may need to verify your identity before responding.
Complaints
If you have complaints about our processing of your personal information, contact us. If unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your home country, including in the United States. For transfers out of Europe, we rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.
For more detailed information or specific inquiries, please contact us directly.